Wide Variety of Graceful Designs
Affordable Pricing
Skin Friendly Jewellery
Our Quality Promise - Triple quality
checks before
dispatch
Customer Trust -
A trusted South Indian jewellery brand, loved by lakhs of customers
Happy Clients
They have a great variety of dollar chains.I asked for customization on WhatsApp and they did it perfectly.Very happy with my purchase.
This was my first order with Ladio and I’ve been following them on Instagram for a long time.The founder herself attended my call and cleared all my doubts, which was a big green flag.Received my order in just 2 days—very happy with the purchase.
I’ve purchased both from their store and online, and both experiences were smooth.The shop is small but the collections are very unique.Must visit if you’re in Thanjavur.
For my big day, I chose Ladio because they never disappoint me.I selected my jewellery through a WhatsApp video call and they were very patient.The final look came out beautifully—thank you, Ladio!
Ladio has a huge variety of long haram collections that look just like real gold.My mother-in-law and I both loved them.Cash on delivery was smooth and delivery was on time.
I bought small jhumkas that look exactly like real gold & Victorian Diamonds.I was searching everywhere and finally found the perfect design here.Great quality and affordable price.
frequently asked questions
How should I take care of my jewellery?
To keep your jewellery looking beautiful for a long time, please follow these care instructions:
- Wipe the jewellery gently with a soft cotton cloth after every use
- Store it in a flat box or airtight pouch to avoid scratches and tangling
- Keep perfumes, deodorants, hairsprays, and other chemicals away from the jewellery
- Do not soak or wash the jewellery in water
- Clean occasionally using a soft brush to remove dust
- Avoid wearing jewellery while bathing, swimming, or sleeping
- Keep jewellery away from moisture and humidity
- Remove jewellery before household work or exercise
- Store each piece separately to prevent friction and damage
How can I contact you for retail, wholesale, or bulk orders?
- Website: www.ladio.in
- WhatsApp: 8657326724
Email Id: thefashionladio@gmail.com
Can I view products before purchasing wholesale?
Yes.
- WhatsApp video call is available to view our shop and purchase directly
You can also visit our shop in Thanjavur
What payment method is applicable for wholesale orders?
Wholesale and bulk orders are Prepaid only. COD is not available.
What are the shipping charges for wholesale orders?
- Within India: ₹75
- International: Charges depend on country and parcel weight
Are there discounts for wholesale or bulk purchases?
- Orders above ₹30,000 → ₹4,000 OFF (Coupon: Ladiowholesale)
- Orders above ₹1,00,000 → ₹15,000 OFF (Coupon: Ladiowholesale2)
Do you take bulk or wholesale orders?
Yes, we accept bulk and wholesale orders for all occasions.
How can I place an international order?
International orders are accepted via WhatsApp: +91 8657326724.Add the products to the cart and share the cart screenshots on WhatsApp to place your order.
What happens if a product is sold out?
You can subscribe to sold-out products. Once restocked, you will receive a notification email to purchase.
How can I contact the customer support team?
- If your order is not received within 6 days from shipment, contact us via WhatsApp
- Re-shipping charges apply if delivery fails due to customer unavailability
International customers can WhatsApp product screenshots to place orders
Can I speak to someone about a problem on the website?
Voice messages on WhatsApp are the best way to communicate, as we can keep track of your chat and assist you better with your queries. If you need further clarification, you may call us between Monday and Saturday, from 10:00 AM to 5:00 PM.
What are the shipping charges within India?
- Prepaid orders: ₹75 shipping charge
- COD orders: ₹200 COD handling + ₹75 shipping
(Prepaid is recommended as COD charges are higher.)
Why do Cash on Delivery (COD) orders take longer?
COD orders involve third-party verification and pickup scheduling, which may take longer than prepaid orders. Cash on Delivery (COD) is primarily available for first-time customers with higher cart values. If you are shopping with us for the first time and feel unsure about trusting an online brand, you may choose COD. For second time customers, we recommend prepaid orders, as they are faster to process and more cheaper
Why was the earring stem bent in the parcel received?
Earring stems may be bent intentionally to prevent breakage during transit. This is not considered damage and can be gently straightened.
Do you offer replacement or exchange?
Replacement is provided only for damaged products, subject to the following:
- You must contact us within 24 hours of delivery
- A proper, uncut unboxing video is mandatory
- Only replacement is offered (no refund), subject to product availability
Do you accept returns?
No. Returns are not accepted for:
- Size issues or weight preference
- Minor design variations
- Color differences due to photography or screen settings
- Transit-fixable issues
- Personal preference
Do you offer returns or refunds?
No. We do not offer returns, cancellations, or refunds under any circumstances.
Is an unboxing video mandatory?
Yes. Please record a complete unboxing video from start to finish, beginning with opening the courier cover.
What is your cancellation policy?
There is no cancellation once the order is placed.
Can I cancel my order?
No. Once an order is placed, it cannot be cancelled under any circumstances.
Can I change the shipping address or phone number after placing an order?
Yes, on a best-effort basis before dispatch. Please WhatsApp us with your Order ID and updated details.
Can you postpone the dispatch of my order?
Yes, on a best-effort basis, if the order has not already been dispatched. Please WhatsApp us with your Order ID and preferred dispatch date.
How will you ship the orders?
Orders are shipped via ST Courier, DTDC, Professional Courier, Indian Post, Delhivery, ExpressBees, FedEx, or other partners based on serviceability.
How will I know the status of my shipment?
Once shipped, you will receive an SMS or email with the tracking number and tracking link.
Will I receive order confirmation and tracking details?
Yes. A confirmation email will be sent after order placement, and tracking details will be shared via SMS or email within 2 working days.
How long will it take for the order to reach me?
- Tamil Nadu: 2–4 working days
- South India: 4–9 working days
- Rest of India: 5–9 working days
How long does delivery take?
Standard delivery takes 3–8 working days, depending on location.
When will my order be shipped?
Orders are dispatched within 1–2 working days (excluding Saturdays, Sundays, and public holidays).
What payment options are available?
Both Prepaid and Cash on Delivery (COD) options are available.